AB
Anisa B
1 reviews | Active since Oct 2022
05 Nov 2022, 10:44
Poor and pathetic customer service
Absolutely terrible and pathetic service from David Stuurman and Mweb. Signed up with Mweb on 31 October and dealt with David Stuurman who advised my fibre line will be activated within 48 hours which will be on 2 November. Line was not activated. David no longer responds to emails when I request feedback. Everyday I have been calling Mweb. Hopeless consultants, where everyday im told to wait another 24 - 48 hours. Every consultant gives a different story. Getting nowhere with Mweb. Today is the 5 November and line still activated. Really frustrating dealing with this company. The worst service I have ever received.
Mr I.Chhiboo ***
Account number ***3 Order number X***
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