Please cancel my domain account today!!

Please can you action the cancellation of my domain ASAP.<br> <br> We got hacked by *********s on your server and we lost business.<br> <br> Your servers are not safe and your email servers are slow and we have been getting bad service.<br> <br> Please release the domain TODAY so we can transfer our domain to another provider today.<br> <br> We are currently trying to recover from the losses we incurred because we got hacked and we need to move this today<br> <br> I called yesterday to cancel I was told it would be done and it has not been cancelled.<br> <br> I want to move to another provider today!!!<br> <br>