DF
Daniel F

1 reviews | Active since Feb 2017

29 Jun 2018, 11:58

Phones are broken!!!!

Been Trying to call mweb this whole month and i cant get Through everytime i press my options and then i go to the music thats playing that boom phones dead.

When i try to call from my cellphone the call drops immidiatly!

I want to Cancel my Internet and i wont pay a aditional month becuase its not my fault your telephones is not working! Call me as soon as possible!

0
Replies (1)
Mweb
Mweb's reply06 Jul 2018, 11:04
Official

Good day fouche-danie

Thank you for bringing this to our attention.

As per your discussion with our Customer service consultant, this matter has now been addressed.

Your case has been escalated to the relevant department to assist and we will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

Best regards,