SA
Samantha A
1 reviews | Active since Mar 2012
23 Nov 2015, 10:44
Paying for internet which barely ever works!
I am SO frustrated!! Lately my internet barely works. It works on and off, and is SUPER SLOW!! When I'm lucky enough to actually be able to be online, it is ridiculously slow!! I pay for a 4mbps line....Well I just did a speed test, and the download speed is 2.17 and upload speed 0.07!! This is ridiculous, almost half the speed I pay for! It also seems to be far worse at night than during the day?
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Mweb's replyOfficial
23 Nov 2015, 11:33Hello samanthasangove,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply23 Nov 2015, 11:33
Official
Hello samanthasangove,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services