PAYING FOR A 10MEG LINE
<p>Our internet are so slow. We pay for a 10 meg line but i only get 4meg at best. I phoned mweb and they tested and said that everything is right on their side, but still no speed, cant even watch showmax or fb videos without buffering. Please help.</p>
Good day jacques-hugo
Thank you for taking the time to bring this matte to our attention, we appriciate you doing you.
As discussed with our customer service representative, this matter has since been addressed and we will be arranging a call for you with a specialist for further testing.
We will also make arrangements for a consultant to contact you regarding possibly migrating your line to MWEB.
We remain in contact with you until this matter is resolved and the speeds are up to where it should be.
Kind regards
MWEB Client Services
Good day jacques-hugo
Thank you for taking the time to bring this matte to our attention, we appriciate you doing you.
As discussed with our customer service representative, this matter has since been addressed and we will be arranging a call for you with a specialist for further testing.
We will also make arrangements for a consultant to contact you regarding possibly migrating your line to MWEB.
We remain in contact with you until this matter is resolved and the speeds are up to where it should be.
Kind regards
MWEB Client Services