BH
Bill H

1 reviews | Active since May 2016

19 Sept 2017, 15:33

Pay for a 20 gig speed uncapped fibre line and they cap your line at 250 gig

Pay for a 20 gig speed uncapped fibre line and they cap your line at 250 gig. Bunch of ***** and *******. We get uncapped because we watch movies. Pathetic.

0
Replies (1)
Mweb
Mweb's reply29 Sept 2017, 15:56
Official

Good day Harrybc

Thank you for raising your concern.

I can confirm that your account was not throttled. A fault was logged for your connection and this was resolved. We pick up a stable connection for you on our side.

Please do not hesitate to contact us should you require any further assistance.

Kind regards

MWEB Client Services