CN
Charles N

1 reviews | Active since Mar 2018

10 Sept 2026, 10:33

Patience is key

Patience is key. I found the WhatsApp service better that the Live Chat and far better than a phone call. Problem resolved within 90 minutes despite my ineptitude.

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Replies (1)
Mweb
Mweb's reply10 Sept 2026, 11:02
Official
Hi Charles, 
It’s great to hear that your issue was resolved and that you found our WhatsApp support more convenient than Live Chat or calling. We appreciate your patience throughout the process and are pleased that our team was able to get everything sorted within 90 minutes.Take full control of your fibre experience anytime with the Mweb App (Latest App version: 2.1.15): Getting Started with the Mweb AppKind regards,
The Mweb Team