Pathetic support from Mweb!!

Your Support is absolutely disgusting. I have been a subscriber with email got about 20 years, but even so, when I have a query or want to email support, there Is ZERO facility. I have to sit in queues on the phone, longer than the airtime I use in a month to talk to someone. Chat is just the same... waited for 30 minutes yedterday and I gave up. Can't even log a complain. All the facilities available are only to sell something? Order something or check an account!!! Pathetic!!!