Pathetic service is an understatement; MWEB plain sucks.

What a horrible experience :( Recently upgraded my account to LTE while I wait for fibre to go live in my area. I have only been able to use it for 4 days before it bombed out in the early hours of New Year's day. 2 calls to them later (one of which cost me 25 minutes of my airtime while I got put on hold) and I am still offline. I upgraded with the intention of reducing my monthly comms cost, and now I find myself paying a huge amount for a non-existent 'internet solution' in addidion to data I have to load on my other SIM card. Fibre has just gone live in my area, but I would rather pass on MWEB and go with people who understand what customer service is than waste the pittance I can afford on some lousy, inept company. Hugely disappointed; I honestly thought I would be going places with them.