PATHETIC SERVICE FROM SADV AND MWEB

To start i would not even given them 1 star - Totally pathetic service & when you call its ALWAYS a MAINTENANCE related issue we signed up for uncapped fibre with mweb and unfortunately had to go via SADV Since we signed up and got connected , there has literally been maybe only one week of uninterrupted fibre connection , every single day for weeks and weeks on end now , our fibre is interrupted from 8.30 am to 4 pm and every single day i have to call and spend over 20 minutes on hold depending on who answers , the most common "excuse" -it the lights on on the box , , or its maintenance or even better yet , WE WILL HAVE TO ESCALATE , i wish they do escalate because maybe then something will actually get done WHY must we pay a monthly premium for 'uncapped' fibre when we dont even have connection during the day . I am ever so regretting signing up with MWEB ,and wish the was another service provider other than SADV , as they are by far pathetic!!!!!!!!!!!!!!!!!!!!!!!!