PP
Philip P

1 reviews | Active since Sept 2019

16 Sept 2019, 13:02

Pathetic service from Mweb

Absolutely PATHETIC service from Mweb!

In the past few days my dad tried to open up an account at Mweb, but Mweb has made it nearly impossible to do. After relentless and meticulous attempts to correctly register, we get constant error messages.

After that, we tried to get through to the sales department, and then after that the technical department. But unfortunately we're holding on for hours, we either get put through to another department, we just get cut off, the agent quite casually says "our lines are not that busy" we'll quickly help you" only to be cut off again, and then finally Mweb don't give us a call-back option.

I'm trying to assist my dad from the Netherlands. I've been trying to phone your international number as well, but that too does not work.

How on God's earth is it possible to make contact with a representative of Mweb?

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