Pathetic service from Mweb

I have being trying to reach the call centre for days now, but nobody answers the phone, getting placed on hold for extended periods of time.

Mweb cancelled my account, without notifying me, and I have made payment for the account, now I cannot get through to them to sort the issue out, or to get my money back. I have sent them emails, and I have sent them Facebook messages, but no feedback.

I have a valid payment plan in place, to make up the shortfall of 1 months subscription which I missed because I was unemployed at the time. Mweb is not honouring their side of the payment plan.

I am extremely unhappy with the service I have received from Mweb, and I think it is shocking that they treat their clients the way they do!