Pathetic Service from MWEB

I APP**** FOR A FIBRE LINE ON 15 JUNE 2021 WHICH WAS APPROVED. MY ROUTER WAS DELIVERED ON THE 24TH OF JUNE. OPENSERVE CONTACTED ME FOR THE INSTALLATION AND AN APPOINTMENT WAS MADE FOR TODAY 29TH JUNE 2021. AT 9:10AM THE TECHNICIAN(SUNNYBOY) COMES FROM OPENSERVE HAS A LOOK AND TELLS ME THAT HE CAN'T DO THE INSTALLATION AS HE HAS NO CABLE. HE ALSO TOLD ME TO CONTACT MWEB AS THE IS A PROBLEM WITH THE WORK ORDER AND THAT THE FAULT IS ON MWEBS SIDE. HE LEFT WITHOUT DOING ANYTHING AT 9:21AM. I SPENT OVER R200 ON AIIRTIME TRYING TO GET MWEB TO SORT OUT WHAT THE PROBLEM IS AND STILL NOTHING IS SORTED OUT. THE OTHER PROBLEM I NOW HAVE IS THAT I HAVE CANCELED MY CURRENT WIFI AND PAID A CANCELLATION FEE OFF R1500.00 ON FRIDAY WHICH IS GOING TO BE REMOVED ON THURSDAY 01 JULY 2021. NOW I WILL BE WITHOUT WIFI AS MWEB IS GIVING ME THE RUN AROUND AND OPENSERVE CAN NOT BE CONTACTED. AS FOR THE TECHNICIAN HE GAVE ME HIS NUMBER AND SAID I CAN CONTACT HIM BY CALL OR WATSAPP BUT WHAT AN IDIOT COS HE DOES NOT HAVE WATSAPP AND CAN NOT BE CONTACTED. ****ED OFF AT THE LEVEL OF SERVICE FROM MWEB AND OPENSERVE. NIRAJ DURGEAN ***