BP
Bokang P

1 reviews | Active since Feb 2017

11 Jul 2018, 07:18

PATHETIC SERVICE FROM MWEB

After logging my query here on Hellopeter, i was contacted 48 hours later the agent couldnt not be able to explain the billing. She promised me a callback in 2 hours and its more than 48 hours now. Please get me someone who knows the billing. PLEASE DO NOT GET ZAHRA ALMAS to contact me. She is ***********.

0
Replies (2)
Mweb
Mweb's reply11 Jul 2018, 10:16
Official

Good day Bokang_pablo

As per your discussion with Management, this matter has now been addressed.

Your request has been flagged with the relevant department to contact and assist you.

We will remain your point of contact until this has been resolved.

Kind regards
MWEB Client Services

BP
Bokang P's update17 Jul 2018, 07:56
Reviewer Update
No one has addressed my matter. Your management did not address anything. I'm still waiting even now. GET ME A MANAGER TO CONTACT ME