1 reviews | Active since Oct 2016

08 Oct 2016, 10:10

Pathetic Service from Mweb

<p>My husband has installed fibre Internet with Vuma, the guys came in on the 5 September 2016 to do the installation. We decided to use Mweb as our service provider. My husband contacts Mweb to check on their deals and was happy to use them and settle on a date when to deliver the router to start up for business purposes.</p> <p> </p> <p>They were suppose to deliver between the 23 and 26 September and it is now the 8 October. He has made many phone calls and sent emails to them, excuses and promises by Mweb and they didn't deliver being such a huge company. </p> <p> </p> <p>We are terribly disappointed with the service and time my husband has taken during his working hours to make contact with them and yet they still didn't deliver the router. Now we have to budget and see which other service provider can match Mweb's deal. All this is such an inconvenience now to restart doing quotes with other service providers. </p>

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