Pathetic service from Jason from Mweb

Good day, I went onto my mweb app on the live chat to upload my otp change registration forms and Change of detail forms as instructed by Shaunelle. Twice today I requested sales, and Twice today Jason left the chat without even greeting and inquiring as to what I needed assistance with. If that is how you train your agents then it's pretty pathetic! However I had great service with Shaunelle and Dali. But Jason....well you need to get rid of *****s like that because they don't have the company's best interests at heart when it comes to customer service. Either employ more agents to handle the load or change the system, because it's not working and is pathetically slow. Your connectivity is good, I can't fault mweb for that, as for customer service, it's not great. That can be a deal breaker for me and I am strongly considering moving over to a more competent ISP. You can't have a half package when you're paying for the full package. That is just not on.