PATHETIC SERVICE

I placed an order with Mweb on the 01/01/2026, paid the reconnection fee. On the 5th of January, I called requesting to cancel this order and todate 10 days later, my order has not been cancelled. Trying to calling Mweb, you wait an hour to speak to an agent and when you eventually get through, they promise to cancel the order and NOTHING gets done. This company is by far the worst to deal with..