Pathetic service by Mweb

My husband and I have been battling to get our account from suspension since the 1st of May.Debit order came to debit my husband's account prior to his salary being paid.Once we realized that the account was unpaid ,we immediately transferred funds from one of savings account and paid Mweb via our banking app.We followed up using Twitter and we were reverted back to the useless customer service number ***.The number just rings with no one picking up the phone.We have wasted our airtime to stay on the line for hours since yesterday and still no help.Mweb is absolutely pathetic and I will not recommend them to anyone with a sober mind.Their customer service line is dead and buried. We are absolutely apolled as the internet connection has not been inabled for since the 1st of May.Our children uses wifi for school assignments and everything is just at a holt due their pathetic so called service offering.