Pathetic Service

The business has a -91 netpromoter score and that is not a mistake. Their service is pathetic shocking and disghusting. I have app**** to a Fibre on the 30 December 2020. I've been send from pillar to post absolutely shocking home addresses given so many times however incorrect on their system. Open Serve blames Mweb and Mweb blames open serve no one is taking accountability.. Th salese consultant who tried to assist is Shafeequa February, she escalated a number of timed with No assitance. After a shocking service and being send from pillar to post and (i need the fibre as my kids are homeschooling, i have no option to cancel the order as the service is extremaly below service -100000. I am now told i will get my R1000 which i paid within 15 mins i will ge it within 7 days. That is not acceptable as it did not take me 7 days to pay the money. I paid it immeditely. I want my money back you people are *****!!!!!

The managers who are of no assistance are:

Carmen Lombard Achmat Sasman who both report to Yushrie Solomon. If you think mweb dont even