NS
Nikki S
1 reviews | Active since Apr 2023
09 Apr 2026, 11:24
Pathetic service
Your service is PATHETIC I've been waiting on the line since yesterday without any help i join the live chat no response , i call im caller 6 for 1 hr without any response im trying for someone to assist me because mweb want to suspend my service but i did make payment want to send my POP but since yesterday till now not a single person came back to me ill move my service to people that willing to assist USELESS!!!!
Helpful (0)
Replies (3)0
Replies (3)
Mweb's replyOfficial
09 Apr 2026, 11:40Good day, Nikki,
We completely understand how frustrating it must be to wait for assistance while trying to resolve a payment issue, especially with the possibility of service suspension. Experiencing long wait times on calls and live chat can be extremely stressful, and it’s clear this has caused significant inconvenience.
We would like to assist you in resolving this as quickly as possible. Please send us a direct message on Hello Peter with your email address, cellphone number, or Mweb account number linked to the account in question. This will allow our team to take a closer look and provide guidance to restore your service promptly.
Kind regards,
Mweb Team
We completely understand how frustrating it must be to wait for assistance while trying to resolve a payment issue, especially with the possibility of service suspension. Experiencing long wait times on calls and live chat can be extremely stressful, and it’s clear this has caused significant inconvenience.
We would like to assist you in resolving this as quickly as possible. Please send us a direct message on Hello Peter with your email address, cellphone number, or Mweb account number linked to the account in question. This will allow our team to take a closer look and provide guidance to restore your service promptly.
Kind regards,
Mweb Team
Mweb's reply09 Apr 2026, 11:40
Official
Good day, Nikki,
We completely understand how frustrating it must be to wait for assistance while trying to resolve a payment issue, especially with the possibility of service suspension. Experiencing long wait times on calls and live chat can be extremely stressful, and it’s clear this has caused significant inconvenience.
We would like to assist you in resolving this as quickly as possible. Please send us a direct message on Hello Peter with your email address, cellphone number, or Mweb account number linked to the account in question. This will allow our team to take a closer look and provide guidance to restore your service promptly.
Kind regards,
Mweb Team
We completely understand how frustrating it must be to wait for assistance while trying to resolve a payment issue, especially with the possibility of service suspension. Experiencing long wait times on calls and live chat can be extremely stressful, and it’s clear this has caused significant inconvenience.
We would like to assist you in resolving this as quickly as possible. Please send us a direct message on Hello Peter with your email address, cellphone number, or Mweb account number linked to the account in question. This will allow our team to take a closer look and provide guidance to restore your service promptly.
Kind regards,
Mweb Team
NS
Nikki S's updateReviewer Update
09 Apr 2026, 11:50please contact me on *** or ***
email address : Farusca Sauls <***>
Account number : ***3
i need this resolved urgently
email address : Farusca Sauls <***>
Account number : ***3
i need this resolved urgently
NS
Nikki S's update09 Apr 2026, 11:50
Reviewer Update
please contact me on *** or ***
email address : Farusca Sauls <***>
Account number : ***3
i need this resolved urgently
email address : Farusca Sauls <***>
Account number : ***3
i need this resolved urgently
Mweb's replyOfficial
09 Apr 2026, 13:13Good day, Nikki,
Thank you for providing the account details. We understand how important it is to have clarity and assistance with your account, and we want to ensure this is addressed as efficiently as possible.
We have arranged for our Finance Team to contact the account holder directly and assist further with the account.
If you require any further assistance, please send us a direct message on Hello Peter, and our team will be happy to help.
Kind regards,
Mweb Team
Thank you for providing the account details. We understand how important it is to have clarity and assistance with your account, and we want to ensure this is addressed as efficiently as possible.
We have arranged for our Finance Team to contact the account holder directly and assist further with the account.
If you require any further assistance, please send us a direct message on Hello Peter, and our team will be happy to help.
Kind regards,
Mweb Team
Mweb's reply09 Apr 2026, 13:13
Official
Good day, Nikki,
Thank you for providing the account details. We understand how important it is to have clarity and assistance with your account, and we want to ensure this is addressed as efficiently as possible.
We have arranged for our Finance Team to contact the account holder directly and assist further with the account.
If you require any further assistance, please send us a direct message on Hello Peter, and our team will be happy to help.
Kind regards,
Mweb Team
Thank you for providing the account details. We understand how important it is to have clarity and assistance with your account, and we want to ensure this is addressed as efficiently as possible.
We have arranged for our Finance Team to contact the account holder directly and assist further with the account.
If you require any further assistance, please send us a direct message on Hello Peter, and our team will be happy to help.
Kind regards,
Mweb Team