Pathetic service

If I could rate this service - 5 stars I would. I am utterly disgusted in mweb. Their service is up to ****. Empty promises and horrific client service. After more than 35 calls to mweb after a month they have not communicated with me at all. They are very quick to take your money but when it comes to refunding you after they canceled your order they have a 1000 excuses. I places an order for new wifi and Fibre. After communicating to then the service provider in our area they still went with the wrong Fibre provider. After their empty promise of 14 working days it took 37 days. Their poor service has resulted in me paying R2700 in cellphone bills. Not just that they have terrible client service when phoning. After a week of requesting my refund they said 24 to 48 hours. Now today after another 7 days I had to phone mweb AGAIN and now they tell me another 3 yollto 5 working days. This is totally unacceptable and very very very pathetic service. I have never in my life come across a company like this. Mweb apparently has no supervisors or managers that you can talk to. Running a service like it's a circus.