DM
Darrel M
1 reviews | Active since Aug 2012
01 Feb 2016, 10:42
PATHETIC SERVICE
I have had numerous issues with my adsl line at MWEB. On escalating the issue I was given a call and promised to be updated on the progress for resolution. However this happened for a short period and the person never called back to finalise.<br> <br> This is pathetic service from MWEB. I would really not recommend anyone to join!!!
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Mweb's replyOfficial
01 Feb 2016, 17:09Hello darrelm1,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Mweb's reply01 Feb 2016, 17:09
Official
Hello darrelm1,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services