DM
Darrel M
1 reviews | Active since Aug 2012
19 Jan 2016, 14:32
PATHETIC SERVICE
I have been an MWEB customer about 6 months after moving from Telkom. Their service to date has been pathetic in resolving problems with my data line. In actual fact it's just as bad as being a customer of Telkom as there no urgency in attending to technical faults. Actually paying for no service at this point. Seriously would not recommend joining MWEB. Appalling experience and pathetic service.
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Mweb's replyOfficial
19 Jan 2016, 15:17Hello darrelm1,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been flagged with the relevant department to prioritise, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been flagged with the relevant department to prioritise, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply19 Jan 2016, 15:17
Official
Hello darrelm1,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been flagged with the relevant department to prioritise, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been flagged with the relevant department to prioritise, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,