Pathetic service

I’ve contacted MWEB last year October (2018) for WiFi. No feedback was given. Up until today I still don’t have WiFi! I am the one who had to keep phoning Mweb and Vumatel (after Mweb told me to phone Vumatel to hear what is going on re the fiber) to get fiber and WiFi not one of these 2 companies kept me up to date with progress or any other necessary arrangements or feedbacks! If I phoned I was put on hold for 10 mins then call was dropped over and over again! This is pathetic service and customer care!