1 reviews | Active since May 2017

05 May 2017, 19:28

Pathetic service

<p>Mweb keeps suffering outages, I have spent more time offline than when I didn't have an ISP... Keep sending messages that the issue is resolved when it's not...</p>

0
Replies (2)
Mweb
Mweb's reply09 May 2017, 14:12
Official

Good day ushir-beharie

Thank you for taking the time to bring this matter to our attention.

We have tried to contact you now on your mobile number and landline but have not been able to reach you.

We will continue to try to contact you to address this matter and to assist with the connection.

Our specialist will be in contact with you to assist with any technical trouble you are having on the connection.

Kind regards

MWEB Client Services

Mweb
Mweb's reply16 May 2017, 10:26
Official

Good Day Ushir,

Thank you for taking the time to raise your concerns.

Our Technical team have been trying to make contact with you, however had not been able to reach you.

The account is showing a router connection with the correct details at the moment and we would like to confirm that all is in order.

Please do provide us your feedback here or provide us an alternate time or contact number where we can reach you.

Kind regards
MWEB Client Services