1 reviews | Active since Aug 2016

16 Feb 2017, 21:37

Pathetic Service

<p>i keep getting buffering when watching videos on facebook really now i pay for a service and exspect good service.I am just tired of mweb now.i am going too Afrihost better options </p>

0
Replies (3)
Mweb
Mweb's reply17 Feb 2017, 11:44
Official

Good day Riccardo

Thank you for taking the time to bring this matter to our attention.

As discussed with our client service representative, this matter has now been addresses and forwarded to the relevant persons.

We will escalate the query and remain in contact with you until it is resolved.

Kind regards

MWEB Client Services

Mweb
Mweb's reply21 Feb 2017, 13:59
Official

Good Day Riccardo,

Thank you for allowing us the opportunity to address the matter.

Our Technical Specialist have since been in contact with you and confirmed that the issue is now resolved.

Please let us know should it re-occur.

Kind regards
MWEB Client Services

's update21 Feb 2017, 20:19
Reviewer Update

i am seriously not impressed with your service slow network speed again. 1.99 mbps really **** mweb