Pathetic Service

<p>i contacted your call centre last night and asked them to reset my port. The guy indeed told me he has reset my port. I then noticed that the internet light is not on, so i decided to call again back. i waited for so long, we tested and tested bit no internet light on. She then told me there is a fault and that she needs to log it with Telkom on my behalf. The lady in the call centre then advised she will send me a reference number via sms. Till to day no sms has been rceived. This service is pathetic i am thinking of cancelling you as my service provider and moving directly too Telkom. Try and resolve the issue dont pass the problem too Telkom. You should have advanced engineers or technicians too deal with this matter </p>