HV
Hadi V
1 reviews | Active since Jul 2011
11 Mar 2015, 14:22
Pathetic Service
Have been transferred backwards and forwards between 8 people after spending 1 hour on the telephone.<br> Still waiting for my account password.<br> Unacceptable service. How am I supposed to run my business through mwebs so called service if I cannot access my accounts.<br> This has 24 hours before moving all services and future services to another provider.
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Mweb's replyOfficial
11 Mar 2015, 16:19Hello Hadi,
Thank you for taking the time to bring this matter to our attention.
We would like to apologise sincerely for your frustration you have experienced.
As per your discussion with our Customer service consultant this matter has now been addressed.
As soon as we receive the requested documentation we will process your request.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
We would like to apologise sincerely for your frustration you have experienced.
As per your discussion with our Customer service consultant this matter has now been addressed.
As soon as we receive the requested documentation we will process your request.
Kind regards
MWEB Client Services
Mweb's reply11 Mar 2015, 16:19
Official
Hello Hadi,
Thank you for taking the time to bring this matter to our attention.
We would like to apologise sincerely for your frustration you have experienced.
As per your discussion with our Customer service consultant this matter has now been addressed.
As soon as we receive the requested documentation we will process your request.
Kind regards
MWEB Client Services
Thank you for taking the time to bring this matter to our attention.
We would like to apologise sincerely for your frustration you have experienced.
As per your discussion with our Customer service consultant this matter has now been addressed.
As soon as we receive the requested documentation we will process your request.
Kind regards
MWEB Client Services