AS
Ajay S

1 reviews | Active since Jul 2021

30 Jul 2021, 12:26

Pathetic Poor Service - Never again

I recently switched from your ADSL to Fiber - every other day/week the fiber does not work . I requested to switch back to ADSL but you Mweb want me to pay cancellation fee ect . Why must I pay any cancellation fee when you can not provide a service ? I dont even get a pro rata invoice for the days/weeks I have no fiber . Your call center is just another waste of my time . I actually spend more money now on data as your fiber does not work , Really I am in a worst off position ever since signing up with fiber . I have really had enough of your pathetic service! I will be taking this to consumer watch !!! Anybody reads this - please stay away from MWEB . PERIOD!!!

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Replies (1)
AS
Ajay S's update17 Aug 2021, 11:58
Reviewer Update
3 weeks later and still no Fiber . The best part is I get an invoice to pay the full amount due month end . Mweb is this a joke ?