Pathetic MWEB

Our Mweb/Openserve fibre line has been off for 6 days now and they are not willing or able to help me resolve the issue.

They are just comming back with we dont know what to do the whole time and have now stopped taking our calls. We have to log a new fault with the call centre everytime to no avail.

Atm I cant get any work done from home and openserve do not care at all, no form of assistance has been offered from their side at all and after 6 days they still dont know what is causing the issue. (Its not a line fault they messed up the account in some way)

I would not recommend using openserve or MWEB at all.