Pathetic Fibre Service

<p>We app**** for Fibre with MWeb as it became available in our suburb of Hout Bay, feeling very excited. This, after a good ten months of waiting for the completion of the installation, has left a bitter tast in our mouths.</p> <p>We have had between 10 to 15 various teams on our proerty both from the subcontractors of Telkom as well as Telkom, seeing the line has to be installed by them, drilling holes through walls, attempting to surface mount conduits in our lounge, to digging up our garden, all this without once making an appointment . I must have called MWEb at leat twenty times enquiring of progree reports, just to get the normal runaround and promises to call back, I am still waiting! Mweb even went and disconnected our ADSL line and sending us an sms that our fibre is up and running, the fibre cables are in a pile with the modems in our bedroom. I have attempted to move my account to another privider just to be told that I cannot do this, as the equipment belongs to MWEB. What now ??????</p>