Pathetic feedback to a simple request for info

<p>Below is a request I sent to the mweb technical dept:</p> <p>My phone shows that almost 8Gb of email data was sent in a few days around new year eg. 2.5Gb of my data was used on 4/01/2017 alone but I usually use less than 5Gb of data PER MONTH over the last year for ALL my data needs.</p> <p>I don't send out huge emails.</p> <p>I have logged a query with Telkom regarding this huge (to me) data usage, ref no ********** 9 as I use their mobile 3g service.</p> <p>What i need from mweb is to tell me what huge emails or volumes of emails were sent over this period when I rarely send out emails.</p> <p>What email address were these huge emails or volumes of emails were sent to?</p> <p> </p> <p>Update:</p> <p>I received feedback twice from mweb which clearly shows a lack of understanding of the request. I am with mweb for over a decade so they could have called me ad they have all my details.</p> <p> </p> <p>This is pathetic service.</p>