DB
Dante B
1 reviews | Active since Jul 2015
11 Feb 2016, 11:40
PATHETIC FAIR USAGE
I am strongly considering going back to Axxess, back then I literally had to go out of my way to get throttled and five of us in the house were using the internet. Now we have Mweb, and all we do is gaming and Youtube. Now we are throttled, and now our speed is from 3.50 mbps to a pathetic 0.50 mbps. I really hate you Mweb, disgusting. The rare times we WERE throttled with axxess, our speed was only halved. Oh and we had almost the exact same packages as well.
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Mweb's replyOfficial
11 Feb 2016, 12:21Hello Lord Alaric,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We have discussed our AUP and provided you options of packages which may suit your usage needs.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We have discussed our AUP and provided you options of packages which may suit your usage needs.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply11 Feb 2016, 12:21
Official
Hello Lord Alaric,
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We have discussed our AUP and provided you options of packages which may suit your usage needs.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Thank you for taking the time to raise your concerns.
Our customer care representative has since been in contact with you.
We have discussed our AUP and provided you options of packages which may suit your usage needs.
Please do not hesitate to contact us should you require any further feedback or assistance.
Kind regards
MWEB Client Services
Best regards,