Pathetic customer support

I am trying to reactivate my adsl line with them after i moved. I have been transfered 4 times between sales and other departments cut off after i asked what the problem is. All i need is for mweb to request adsl activation from telkom the openserve operator will imeaditly activate my adsl if i give him an order number. 35 minuets later still holding on. This is just rediculous.