DF
D F

1 reviews | Active since Sept 2016

13 Nov 2017, 13:46

PATHETIC AND UNPROFESSIONAL SERVICE DELIVERY

Spoke to a woman on Thursday who sent me email claiming she knew what the problem was regarding my site.

When she asked for a `contact number' so she could make contact, I rep**** immediately - only to see her read my email and ignore me.

If your specialists don't care about my business, why would I bother to recommend you to my friends ?

0
Replies (2)
Mweb
Mweb's reply15 Nov 2017, 11:56
Official

Good day have2complain

Thank you for raising your concerns.

As per your telephonic conversation with our customer service representative your query has been addressed. We will remain in contact with you until the matter is resolved.

Apologies for any inconvenience caused.

Kind regards
MWEB

DF
D F's update22 Nov 2017, 17:01
Reviewer Update
Initially I thought that when the guy phoned me to deal with my complaint that I could simply have changed my complaint to a compliment but obviously that's not the case. It just gets worse. Seems that no-one is interested in my business and have received no follow up service since Friday 17 November 2017 ... MUST I GO ELSEWHERE ?