Pathetic and Poor Services

Today marks 5 days since my services has been off. Mweb has gone down after numerous calls, numbers, requests, and complaints, yet nothing has been done. For the past 5 days i had to pay for alternative services to make sure my kids homework assignments were completes and my work and studies had to be done.

Mweb, an internet service provider has not delivered services YET AGAIN. I have logged an issue with them since May 2022 - issue was not resolved but I received an SMS "confirming issue has been resolved" from the consultant Shante/Chante. - THIS ISSUE WAS NOT RESOLVED

Since then I have spoken to Shuaib (who really tried to help) to Jaco and Rezah/Rezaan who just "making notes to the ticket" yet this issue has not been resolved. Thankfully my business uses another service provider, imagine that mess if it was.

Again, 5 days later! for this week only NO SERVICE- however since MAY, THE ISSUE IS STILL NOT RESOLVED @MWeb you can surely note you have lost a loyal client as I will be taking my business elsewhere and i do not recommend this to anyone else