CA
Candice A
1 reviews | Active since Jan 2015
31 Mar 2016, 20:22
Pathetic
I have a wireless contract with Mweb and have been trying to activate my account for more than a week now I've send an email and I received an automated response back days ago I called twice and have been put on hold for almost 20minutes when I finally got assistance I ran out of airtime and still no reply....zilch
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Replies (1)
Mweb's replyOfficial
01 Apr 2016, 15:37Hello Candyfloss88,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply01 Apr 2016, 15:37
Official
Hello Candyfloss88,
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention. We would like to apologise sincerely for your frustration.
As per your discussion with our Customer service consultant this matter has now been addressed, we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,