PATHETIC!!!!

Since last year October I have had endless issues with my ADSL connection. I have to report this to Mweb every time even though I was told that the line will be monitored for any problems such as slow speed etc. I was informed that I was paying Telkom for this service but can move it over to Mweb for it to be monitored and they will inform Telkom about any issues on my ADSL line so I can have peace of mind of the line being monitored.b BULL****. I have been battling with this useless company MWEB since December because of slow connection speed again and the best excuse they can come up with is the problem lies with TELKOM....well frankly I do not give **** about Telkom because YOU MWEB, are my service provider and I signed up with you...NOT TELKOM. This is pathetic service you deliver passing the buck to someone else and not taking ownership of your problems. And please dont ask for a senior manager to contact you to discuss the problems.....o no... this is NON EXISTING... not even a call center manager do not even bother because I am still awaiting feedback as I requested the last time I followed up on my issue. Then I am being told I should have a "back-up" plan in place...very arrogant I must add, IF ONLY YOU DELIVERED THE SERVICE I AM PAYING FOR I DONT NEED A BACK UP PLAN Thank my lucky stars my contract expires with you useless so called business end of Feb. I doubt I will be compensated for the down time and slow speed I have experienced because if this is the level of service you deliver I shiver to think what the back end of this business must be like? Probably going to have some lame excuse or pass the buck for not compensating me for this. #MWEBMUSTFALL