Overpromise and underdeliver

I have a 6M line with Mweb through Telkom ADSL line.<br> <br> I struggle to run more than 2M at any time. I have made several complaints and the last time was the 17th May 2015. I was told that the Telkom line was an issue and reported. I have received a response from Telkom that the line is fixed . I still have 2M connection and now it is intermittent - on and off during the day.<br> <br> I called the call centre again and was told that they will lodge a new query. I wanted to speak to the manager and got put through to Shondra(?). I gave her my previous reference number and she said that they will lodge a new query. Apparently Telkom has resolved the issue and it takes 7-10 days to get the report from them. I need to be patient and trust Mweb that they will resolve it. Trust Mweb. <br> <br> Please give me the connection speed and uptime you promised or cancel my contract and I will find an ISP that can.<br> <br>