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Dwayne B
1 reviews | Active since Jul 2023
07 Jun 2026, 11:30
Overall Mweb experience is excellent
Overall Mweb experience is excellent. I have been a long standing client. There has just been one encounter with an extremely unprofessional call centre agent, but that is on the person itself and not on Mweb as a service provider. Keep up the good service Mweb
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Mweb's replyOfficial
08 Jun 2026, 09:25Hi Dwayne,
It’s great to hear that your overall experience with Mweb has been excellent, especially as a long-standing customer.We also note your feedback regarding the one interaction that did not meet expectations. While individual conduct can vary, this type of experience is taken seriously as it impacts the standard of service we aim to deliver consistently.We’re glad this has been an isolated experience in your journey with us, and we appreciate you taking the time to share both the positive feedback and the area of concern.Kind regards,
The Mweb Team.
It’s great to hear that your overall experience with Mweb has been excellent, especially as a long-standing customer.We also note your feedback regarding the one interaction that did not meet expectations. While individual conduct can vary, this type of experience is taken seriously as it impacts the standard of service we aim to deliver consistently.We’re glad this has been an isolated experience in your journey with us, and we appreciate you taking the time to share both the positive feedback and the area of concern.Kind regards,
The Mweb Team.
Best regards,
Mweb's reply08 Jun 2026, 09:25
Official
Hi Dwayne,
It’s great to hear that your overall experience with Mweb has been excellent, especially as a long-standing customer.We also note your feedback regarding the one interaction that did not meet expectations. While individual conduct can vary, this type of experience is taken seriously as it impacts the standard of service we aim to deliver consistently.We’re glad this has been an isolated experience in your journey with us, and we appreciate you taking the time to share both the positive feedback and the area of concern.Kind regards,
The Mweb Team.
It’s great to hear that your overall experience with Mweb has been excellent, especially as a long-standing customer.We also note your feedback regarding the one interaction that did not meet expectations. While individual conduct can vary, this type of experience is taken seriously as it impacts the standard of service we aim to deliver consistently.We’re glad this has been an isolated experience in your journey with us, and we appreciate you taking the time to share both the positive feedback and the area of concern.Kind regards,
The Mweb Team.
Best regards,