aL
almarie L
1 reviews | Active since Jan 2023
16 Sept 2026, 08:58
Overall i am very sa...
Overall i am very satisfied with the service I received, The last move my home request did have a bot of issues as i had to convert from fibre to LTE and all the information was not properly communicated, it has taken me 2 weeks to get my LTE router delivered, hopefully we are winning and i receive my router before Friday
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Mweb's replyOfficial
16 Sept 2026, 09:06Hi Almarie,
We’re glad to hear that you’re overall satisfied with the service you’ve received from Mweb. We also understand that your recent move was more complicated than expected, particularly with the change from fibre to LTE and the communication around the process. Waiting two weeks for your LTE router delivery has understandably added to the frustration.We hope the remaining steps are completed smoothly and that your router reaches you soon, so you can get connected at your new home.Manage your account and fibre experience with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re glad to hear that you’re overall satisfied with the service you’ve received from Mweb. We also understand that your recent move was more complicated than expected, particularly with the change from fibre to LTE and the communication around the process. Waiting two weeks for your LTE router delivery has understandably added to the frustration.We hope the remaining steps are completed smoothly and that your router reaches you soon, so you can get connected at your new home.Manage your account and fibre experience with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Best regards,
Mweb's reply16 Sept 2026, 09:06
Official
Hi Almarie,
We’re glad to hear that you’re overall satisfied with the service you’ve received from Mweb. We also understand that your recent move was more complicated than expected, particularly with the change from fibre to LTE and the communication around the process. Waiting two weeks for your LTE router delivery has understandably added to the frustration.We hope the remaining steps are completed smoothly and that your router reaches you soon, so you can get connected at your new home.Manage your account and fibre experience with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
We’re glad to hear that you’re overall satisfied with the service you’ve received from Mweb. We also understand that your recent move was more complicated than expected, particularly with the change from fibre to LTE and the communication around the process. Waiting two weeks for your LTE router delivery has understandably added to the frustration.We hope the remaining steps are completed smoothly and that your router reaches you soon, so you can get connected at your new home.Manage your account and fibre experience with the Mweb App (Latest App version: 2.1.15).Kind regards,
The Mweb Team
Best regards,