Over one month and still internet connection issue

Its been around 42 days of attempting to get Mweb to fix the fault with my internet connection, which keeps dropping<br> Mweb blames Telkom<br> Telkom blames mweb<br> I am paying for a service from MWeb and still the problem persists<br> I phone the call centre and they start the process all iver again, check your router etc etc<br> Wd have done all this, if they would just take the time to listen and read my history reports<br> Please mweb fix my internet<br> Stop passing the buck <br> I pay for your service, make it work<br> Dont phone me and pacify me again, fix it or give me a status update and resolution date<br>