Over 2 months waiting on this pathetic excuse of a service provider.

So after i was told in November when i upgraded from adsl to fiber, it would take 2 weeks for my new router and installation to arive. I had to call Mweb on week 3 to ask whats happening only to be told that i dont qualify anymore due to credit check. What credit check? Have i not been with u for 4 years paying every month, even when i was paying for 20mg line and only getting 11mg (their reason was that my area only has 15mg lines, but why not say that when ordered). Then i was told that i can get fiber but i have yo pay for installation and router, but new members dont? Right, this was in December and now i get a call on 25 Jan asking if i still want fiber. Nooooooooo thank you. I have gone with afrihost who helped me in 15min to sort this out. Really mweb over 2 months before yoy get back to me. Please spare me any favours and i will keep spreading the good word of ur bad service. Pls dont contact me and get ready for some more bad reviews. U need to learn that doing what u want has consequence and u are a service provider, so act like one. Have a nice day ;p