OUT OF BUNDLE DATA CHARGES

Our data bundle is capped at 1G @ R99 p/m!! <br> <br> You'd think that CAPPED means just that - it is finished it is finished. NO, the terms of the contract states that the CAP IS ONLY A SUGGESTION and the customer is responsible for all charges incurred above the cap at the going rate!!<br> <br> THE GOING RATE IS APPARENTLY R 730.00 per GIG!! EISH!!!<br> <br> AND THEN THE CAP IS APP**** ABOUT 5 GIGS LATER - it is capped when it suits Mweb and THEY'VE RIPPED YOU OFF!!!<br> <br> Two months running the service runs out about a week before the end of the month - SO THE CAP EXISTS!!!<br> <br> Meanwhile the Customer Protection Act mentions that all costs have to be pointed out to you at the signature of the contract - all you get told is that the CAP is 1G at R 99.00 per month. Took them at their word!!<br> <br> So, as terrible as Telkom's service is, I have reconnected my ADSL service - and a very long standing Mweb contact is NO MORE.<br> <br> They can't talk to me either because my husband is the account holder, although there is written authorisation on file for me to deal with this kind of stuff.<br> <br> BYE BYE MWEB!!<br> <br> I MAY NOT WIN THIS ONE, BUT I'LL CERTAINLY HAVE SOME OF YOUR OTHER CUSTOMERS RUNNING FOR THIS HILLS!!!