AH
Abongile H
1 reviews | Active since May 2019
10 Apr 2026, 20:14
Ordered the product ...
Ordered the product and was happy, it was firstly delivered to some place that I did not know cause I was new in the area, I spent Uber of R140 in total going to fetch it and back, then I get home 😭😔😭 to be told it takes 72hours to switch on... I was excited and I already had the impression given by one of the sales and other consultants that it would be active immediately for the 3 days I suffered and paid over R300 to get airtime for data... Iyho 😭😭😭 this been the worst experience shame 😭😭😭
Helpful (0)
Replies (1)0
Replies (1)
Mweb's replyOfficial
13 Apr 2026, 09:17Good morning, Abongile,
We understand how frustrating this experience must have been, especially after expecting immediate activation and then having to deal with delays, confusion around the delivery location, and additional costs for airtime and transport. It’s clear this did not align with what was initially expected when placing the order.
We can also confirm that your service has since been successfully activated.
If you still need any assistance or would like us to check anything further on your account, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Team
We understand how frustrating this experience must have been, especially after expecting immediate activation and then having to deal with delays, confusion around the delivery location, and additional costs for airtime and transport. It’s clear this did not align with what was initially expected when placing the order.
We can also confirm that your service has since been successfully activated.
If you still need any assistance or would like us to check anything further on your account, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Team
Best regards,
Mweb's reply13 Apr 2026, 09:17
Official
Good morning, Abongile,
We understand how frustrating this experience must have been, especially after expecting immediate activation and then having to deal with delays, confusion around the delivery location, and additional costs for airtime and transport. It’s clear this did not align with what was initially expected when placing the order.
We can also confirm that your service has since been successfully activated.
If you still need any assistance or would like us to check anything further on your account, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Team
We understand how frustrating this experience must have been, especially after expecting immediate activation and then having to deal with delays, confusion around the delivery location, and additional costs for airtime and transport. It’s clear this did not align with what was initially expected when placing the order.
We can also confirm that your service has since been successfully activated.
If you still need any assistance or would like us to check anything further on your account, please send a direct message on Hello Peter with your details, and the team will be happy to help.
Kind regards,
The Mweb Team
Best regards,