J
Jan
1 reviews | Active since May 2026
13 May 2026, 11:58
Ordered on 8 May and...
Ordered on 8 May and now 5 days later I have yet to receive confirmation about if and when I can expect installation I also paid the R249 upfront on the 8th to "speed" up the process Not what I expected from Mweb
Helpful (0)
Replies (2)0
Replies (2)
Mweb's replyOfficial
13 May 2026, 12:05Hi Jan,
Waiting five days after placing your order, making the upfront R249 payment, and still not having clarity on installation is understandably disappointing, especially when that payment was made with the expectation of speeding things up. This is not the experience we want for our clients.
To move this forward, we’ve sent a request to the team that handles orders to urgently follow up on your installation and to provide you with clear email feedback as soon as possible regarding the status and next steps.
If you need any further assistance, you’re welcome to reach out via a private message on Hello Peter, and we’ll be happy to continue assisting.
Kind regards,
Mweb Team
Waiting five days after placing your order, making the upfront R249 payment, and still not having clarity on installation is understandably disappointing, especially when that payment was made with the expectation of speeding things up. This is not the experience we want for our clients.
To move this forward, we’ve sent a request to the team that handles orders to urgently follow up on your installation and to provide you with clear email feedback as soon as possible regarding the status and next steps.
If you need any further assistance, you’re welcome to reach out via a private message on Hello Peter, and we’ll be happy to continue assisting.
Kind regards,
Mweb Team
Best regards,
Mweb's reply13 May 2026, 12:05
Official
Hi Jan,
Waiting five days after placing your order, making the upfront R249 payment, and still not having clarity on installation is understandably disappointing, especially when that payment was made with the expectation of speeding things up. This is not the experience we want for our clients.
To move this forward, we’ve sent a request to the team that handles orders to urgently follow up on your installation and to provide you with clear email feedback as soon as possible regarding the status and next steps.
If you need any further assistance, you’re welcome to reach out via a private message on Hello Peter, and we’ll be happy to continue assisting.
Kind regards,
Mweb Team
Waiting five days after placing your order, making the upfront R249 payment, and still not having clarity on installation is understandably disappointing, especially when that payment was made with the expectation of speeding things up. This is not the experience we want for our clients.
To move this forward, we’ve sent a request to the team that handles orders to urgently follow up on your installation and to provide you with clear email feedback as soon as possible regarding the status and next steps.
If you need any further assistance, you’re welcome to reach out via a private message on Hello Peter, and we’ll be happy to continue assisting.
Kind regards,
Mweb Team
Best regards,
Mweb's replyOfficial
13 May 2026, 12:05Hi Jan,
Waiting five days after placing your order, making the upfront R249 payment, and still not having clarity on installation is understandably disappointing, especially when that payment was made with the expectation of speeding things up. This is not the experience we want for our clients.
To move this forward, we’ve sent a request to the team that handles orders to urgently follow up on your installation and to provide you with clear email feedback as soon as possible regarding the status and next steps.
If you need any further assistance, you’re welcome to reach out via a private message on Hello Peter, and we’ll be happy to continue assisting.
Kind regards,
Mweb Team
Waiting five days after placing your order, making the upfront R249 payment, and still not having clarity on installation is understandably disappointing, especially when that payment was made with the expectation of speeding things up. This is not the experience we want for our clients.
To move this forward, we’ve sent a request to the team that handles orders to urgently follow up on your installation and to provide you with clear email feedback as soon as possible regarding the status and next steps.
If you need any further assistance, you’re welcome to reach out via a private message on Hello Peter, and we’ll be happy to continue assisting.
Kind regards,
Mweb Team
Best regards,
Mweb's reply13 May 2026, 12:05
Official
Hi Jan,
Waiting five days after placing your order, making the upfront R249 payment, and still not having clarity on installation is understandably disappointing, especially when that payment was made with the expectation of speeding things up. This is not the experience we want for our clients.
To move this forward, we’ve sent a request to the team that handles orders to urgently follow up on your installation and to provide you with clear email feedback as soon as possible regarding the status and next steps.
If you need any further assistance, you’re welcome to reach out via a private message on Hello Peter, and we’ll be happy to continue assisting.
Kind regards,
Mweb Team
Waiting five days after placing your order, making the upfront R249 payment, and still not having clarity on installation is understandably disappointing, especially when that payment was made with the expectation of speeding things up. This is not the experience we want for our clients.
To move this forward, we’ve sent a request to the team that handles orders to urgently follow up on your installation and to provide you with clear email feedback as soon as possible regarding the status and next steps.
If you need any further assistance, you’re welcome to reach out via a private message on Hello Peter, and we’ll be happy to continue assisting.
Kind regards,
Mweb Team
Best regards,