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wayne C

1 reviews | Active since Aug 2017

26 Jan 2018, 08:15

Order placed, no communication or product in over a week.

Terrible experience, order my product and dont hear a thing for 2 weeks. If you call i hold on for more than 30min and still no answer and when i get through, the answer is sorry, we didnt process your order and dont worry, it will be another 45 days until you can get what you ordered, Shocking service to the client!

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Replies (1)
Mweb
Mweb's reply05 Feb 2018, 10:46
Official

Good day coldman6

Thank you for taking the time to bring this matter to our attention.

We're really sorry to read of your experience and will surely address it internally with the relevant persons.

We checked your account and see that the order has since been cancelled for not meeting billing requirements.

For more info, please call our sales team on ***.

Kind regards

MWEB Client Services