Online Chat is non existent

Good day, Beverley. We completely understand how frustrating it must be to wait for online support and not get through to an agent. Being left in silence after expecting assistance is understandably disappointing. To assist you further, we recommend reaching out through our dedicated support channels so we can review your account and provide a clear plan to address the issues you’ve experienced. This approach will allow our team to personally investigate your situation and guide you through the next steps to restore your service experience.

We appreciate you sharing your feedback, and your concerns are being taken seriously as we work to improve our support process. T^