On December 16th, 2021, I signed up for internet with Mweb. It was explained to me that not much would happen until the first week of January because businesses had shut down. Okay, fine. By January 6th, 2022, nothing had happened. I phoned Mweb to re-

On December 16th, 2021, I signed up for internet with Mweb. It was explained to me that not much would happen until the first week of January because businesses had shut down. Okay, fine.

By January 6th, 2022, nothing had happened. I phoned Mweb to re-ignite the process.

On January 11th, the installer was at my premises to complete his part. However, shock, horror - the router had still not been delivered. Mind you, when you track your order on Mweb's poor excuse of a tracking system, it stipulates that the router will be delivered within 7-10 working days of placing the order. When I received the router, it was day 18.

Now that I have my router - turns out it won't let me connect to the internet. I spent over an hour and a half with two technicians in an attempt to configure my router. I still sit at home, a full-time remote worker, like an idiot waiting for internet.

The final straw was being told by the second technician, that if they send someone out here and discover the issue is with the property (of which I am a tenant), they will charge me an additional R1500 for their trouble.

Mweb. "Just like that!"