aE
abdul E
1 reviews | Active since Oct 2015
12 Jan 2016, 13:13
now i am being over changed
How can my account by MWEB just for 1 month come out R850 I can't afford that I got outer accounts to pay to and. This is not right to something is very worg my account never did come out R850 b4 ur agents told me that my account would be R450 every month cz I have 2mb uncapped ADSL +line at R350 and showmax at R100 so were do the R850 come in really MWEB I am very unhappy
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Mweb's replyOfficial
12 Jan 2016, 14:47Hello AK212226,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,
Mweb's reply12 Jan 2016, 14:47
Official
Hello AK212226,
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Thank you for bringing this to our attention.
As per your discussion with our Customer service consultant, this matter has now been addressed.
Your case has been escalated to the relevant department to look into, and we will remain your point of contact until this has been resolved.
Kind regards
MWEB Client Services
Best regards,